FAQ about your Stay

Your Stay at KOA Cabins

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Everything you need to know before your stay.

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Quick Overview

• Location: Copthorne, West Sussex (RH10 3JU)

• Adults Only Venue

• Guests: Maximum 2 adults per cabin - We do not allow guests of any sort, only those who are named on the booking are entitled to be on site

• Cabins: KENA, KOBI, KOYA

• Hot tubs: Private in all cabins

• Stay type: Self-catering

• Pets: Not permitted

• Check-in: 3:30pm – 6:00pm

• Check-out: 10:30am

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Location & Getting There

KOA Cabins is set within a private woodland in Copthorne, offering a peaceful countryside setting just minutes from Gatwick.

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Address:
KOA Cabins
Copthorne, West Sussex
RH10 3JU
United Kingdom

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Travel times:

• Gatwick Airport – 5 minutes

• Brighton – 28 minutes

• Three Bridges Station – 5 minutes

• East Grinstead – 15 minutes

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Food & Extras

KOA Cabins is a self-catering retreat, giving you full flexibility.

• Bring your own food and drinks

• Takeaways are welcome

• Local pubs and restaurants are nearby

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Optional extras (pre-booking required):

• Private chef experiences

• Massages

• Food packages

• Celebration setups

• Prosecco on arrival

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Check-in & Upgrades

• Check-in: 3:30pm – 6:00pm

• Check-out: 10:30am

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Optional upgrades (subject to availability):

• Early check-in from 2:00pm – £45

• Late check-out until 12:00pm – £45

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Booking & Payments

• 50% deposit required at booking

• Remaining balance due 14 days before arrival

• Last-minute bookings require full payment

• Payments are made securely online

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Cancellation Policy

Cancellations within 14 days of arrival are non-refundable.

Date changes may be possible depending on availability.

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House Rules - Please see T&C

To ensure a peaceful stay for all guests:

• Adults only (maximum 2 guests per cabin) - We do not allow ANY guest.

• No pets

• Quiet hours after 9:00pm

• No illegal activity

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Frequently Asked Questions

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Do you allow one-night stays? Yes — we specialise in overnight stays (subject to availability).

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Are the cabins private? Yes — each cabin is completely secluded with no shared spaces.

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Do all cabins have hot tubs? Yes — every cabin includes a private hot tub.

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How far are you from Gatwick? Around 5 minutes by car, while remaining outside the main flight path.

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Can I book for a special occasion? Yes — we offer extras such as decorations, celebrations, and more.

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Can I bring food or order takeaway? Yes — all cabins are self-catering, and takeaways are welcome.

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Are there restaurants nearby? Yes — there are several great options within a short drive.

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Need Help further Help?  ​If you need assistance before or during your stay, we’re here to help.

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Email: info@koacabins.co.uk

WhatsApp: 07378 962 146

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Ready to book?

Check availability and plan your stay.

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