KOA Cabins – Information for Our Guests
​Welcome to KOA Cabins, a luxury woodland retreat in West Sussex. This page contains important information to help you prepare for your stay, including location details, amenities, booking terms, and on-site guidelines.
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For answers to commonly searched questions about romantic cabin stays, private hot tubs, and our location, please visit our FAQs page.
Location & Getting Here​
Address:
KOA Cabins
Copthorne, West Sussex
RH10 3JU, United Kingdom
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KOA Cabins are set within a secluded woodland location, offering privacy and tranquillity while remaining easily accessible.
By Car:
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Gatwick Airport – approx. 5 minutes
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Brighton – approx. 28 minutes
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Nearest Train Stations:
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Three Bridges – approx. 5 minutes by car
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East Grinstead – approx. 15 minutes by car
Cabin Amenities & Features
Each KOA Cabin is individually designed and includes:
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Private hot tub (weather dependent)
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Secluded outdoor space
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Luxury bed with premium linens
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4K Smart TV with streaming services
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High-speed Wi-Fi
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Fully equipped kitchen (fridge, oven, microwave, coffee machine, kettle, cookware)
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The White Company toiletries
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Luxury robes, spa towels, hand towels, and bathmats
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Complimentary private parking (one space per cabin)
Some cabins also feature outdoor bathtubs, bioethanol fires, outdoor cinemas, day beds, or heated outdoor showers (seasonal). Please refer to individual cabin pages for full details.
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Check-In & Check-Out
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Check-in: 3:30pm – 6:30pm
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Check-out: 10:30am
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Optional extras (pre-booked only, subject to availability):
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Early check-in from 2:00pm – £45
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Late check-out until 12:00pm – £45
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Booking & Payments
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A 50% deposit is required at the time of booking
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Remaining balance is due 14 days before arrival
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Last-minute bookings require full payment
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Payments are accepted online only
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Booking confirmations are sent by email (please check your junk folder)
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Cancellations & Changes
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Cancellations within 14 days of arrival are non-refundable
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Date changes are subject to availability and booking terms
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Full terms are provided during the booking process
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Guests, Pets & Age Policy
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Adults-only accommodation
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Maximum of two adults per cabin
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Pets are not permitted to protect wildlife and maintain a peaceful environment
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If you have allergies, please notify us in advance
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Food & Dining
All cabins are self-catering and include fully equipped kitchens.
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Guests are welcome to bring their own food and drinks
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Takeaways are permitted (planning ahead is recommended due to the woodland location)
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Excellent pubs and restaurants are available in Copthorne, East Grinstead, and nearby villages
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Private chef experiences and curated food packages are available as optional extras and must be booked in advance
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Special Occasions & Extras
KOA Cabins are ideal for celebrating special occasions, including proposals, anniversaries, birthdays, and surprise stays.
Optional extras (by prior arrangement) may include:
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Prosecco on arrival
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Decorative touches
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Celebration setups
Please see our Extras page for full details.
Guest Conduct & Safety
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CCTV operates in external areas for safety
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Guests are responsible for their personal safety, belongings, and vehicles
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Noise should be kept low, particularly after 9:00pm
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Illegal activity or drug use will result in immediate eviction
Contact Us
If you require assistance before or during your stay, please contact us:
Email: info@koacabins.co.uk
WhatsApp: 07378 962 146
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See our FAQs for common questions about romantic cabin stays.



